Question 1

How will I receive my digital product?

Accepted Answer

Digital products are delivered electronically and do not require physical shipping. After your purchase is completed, you will receive access to your digital product according to the delivery instructions provided at checkout or by email.Please make sure the email address entered during checkout is correct.

Question 2

I didn’t receive my digital product. What should I do?

Accepted Answer

Please check your inbox, spam, junk, and promotions folders first. Make sure you are checking the email address used when placing your order.If you still cannot locate your digital product or access instructions, please contact our Customer Service team with your order number and we’ll be happy to help.

Question 3

Can I return or get a refund for a digital product?

Accepted Answer

Due to the nature of digital products and immediate access to downloadable content, digital purchases are generally non-refundable once they have been delivered or accessed, except where required by applicable law.If you experience a technical issue with your purchase, please contact us so we can help resolve it.

Question 4

Can I share or resell my digital product?

Accepted Answer

No. Flourish digital products are intended for personal use only unless otherwise stated. They may not be copied, shared, distributed, reproduced, or resold without prior written permission from Flourish.

Frequently asked questions

How will I receive my digital product?

I didn’t receive my digital product. What should I do?

Can I return or get a refund for a digital product?

Can I share or resell my digital product?