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TERMS & CONDITIONS

Welcome to Flourish!

Last updated: September 24, 2026

These Terms & Conditions govern your use of www.flourishmyshop.com and purchases made through our online store.

By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

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1. About Flourish

Flourish is an online beauty, self-care and wellness store operated from Brazil, serving customers in the United States.

We offer carefully selected physical products, as well as free and paid digital resources designed to support everyday self-care and better routines.

For questions or assistance, please contact us at flourishmyshop@gmail.com.

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2. Products and Availability

We make reasonable efforts to display accurate product descriptions, images, prices and availability.

Product colors, packaging and appearance may vary slightly from the images displayed on our website.

We reserve the right to update product information, correct errors and discontinue products when necessary. If an item becomes unavailable after you place an order, we will contact you to arrange an appropriate resolution.

 

3. Pricing and Payments

Product prices are displayed in US dollars unless otherwise stated.

Applicable shipping charges and taxes, if any, will be displayed during checkout before you complete your purchase.

Available payment methods are shown at checkout. Orders are subject to successful payment authorization.

 

4. Shipping and Delivery

Our estimated delivery timeframe for physical products is 7–15 business days, depending on the product and destination.

Delivery estimates are not guarantees. Actual delivery may be affected by order processing, carrier operations, customs or other circumstances outside our direct control.

Some products may be shipped separately by our fulfillment partners and may arrive in different packages.

If we are unable to ship your order within the promised timeframe, we will notify you and provide the options required by applicable law, including the opportunity to cancel and receive a refund.

Please ensure that your shipping information is accurate when placing your order.

For additional details, please review our Shipping & Returns Policy.

 

5. Returns and Refunds

You may request a return for an eligible physical product within 14 days of receiving your order.

To begin a return request, contact flourishmyshop@gmail.com with your order number and the reason for your request.

Please do not send products to a return address without first contacting us and receiving return instructions.

Return eligibility, product condition requirements and any applicable return shipping charges will be explained in our Shipping & Returns Policy and are subject to applicable consumer protection laws.

If your order arrives damaged, defective or incorrect, please contact us with your order number and supporting photographs, if available, so we can review the issue and arrange an appropriate resolution.

Nothing in these terms limits any consumer rights that cannot legally be excluded.

 

6. Digital Products

Flourish may offer free and paid digital products, including downloadable guides, planners and other educational resources.

Digital products are intended for personal, non-commercial use unless otherwise stated.

You may not reproduce, resell, redistribute or share paid digital products without our written permission.

Access and delivery instructions will be provided on the relevant product page, at checkout or through email, as applicable.

Any refund conditions for paid digital products will be clearly disclosed before purchase, subject to applicable law.

 

7. Wellness Information

Content published by Flourish, including our guides, blog articles and product descriptions, is intended for general informational and educational purposes.

Our content is not a substitute for professional medical advice, diagnosis or treatment. Individual experiences and results may vary.

Always consult an appropriate qualified professional regarding personal health concerns.

 

8. Intellectual Property

The Flourish name, original website content, graphics, digital guides and other original materials are protected by applicable intellectual property laws.

You may not reproduce or commercially use our original materials without prior written permission.

Third-party trademarks and product images remain the property of their respective owners.

 

9. Website Use

You agree to use our website only for lawful purposes.

You must not attempt to interfere with website security, submit fraudulent orders or use our content in a way that violates applicable law or the rights of others.

 

10. Privacy

We respect your privacy. Information collected through purchases, contact forms and newsletter subscriptions is handled as described in our Privacy Policy.

Please review our Privacy Policy to learn more about how we collect, use and protect personal information.

 

11. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our products, services, business practices or applicable legal requirements.

The latest version will be available on this page with its updated date. Changes will not retroactively remove rights that customers have under applicable law.

 

12. Contact Us

For questions about these Terms & Conditions, products or orders, please contact:

Flourish
Email: flourishmyshop@gmail.com
Website: www.flourishmyshop.com

CUSTOMER CARE

We're Here to Help

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At Flourish, your shopping experience matters to us. Whether you have a question about a product, need help with an order, or simply want more information, we're happy to assist you.

For questions, order updates, or customer support, reach out to us at flourishmyshop@gmail.com.

If you're contacting us about an existing order, please include your order number so we can assist you more efficiently.

For more information about shipping, returns, and refunds, please visit our Shipping & Returns Policy.

 

Thank you for choosing Flourish. We're happy to be part of your self-care journey. ♡

PRIVACY & SAFETY

Your Privacy Matters

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At Flourish, we respect your privacy and want you to feel confident when shopping with us.

We collect and use personal information only as needed to process orders, respond to inquiries, deliver digital resources and operate our website. With your consent, we may also send you occasional Flourish updates and emails.

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We use trusted third-party services to support our store and process payments. For more information about how your personal information is collected, used and protected, please review our Privacy Policy.

 

For privacy-related questions, contact us at flourishmyshop@gmail.com

 

Your trust matters to us. ♡

PAYMENT METHODS

PAYMENT METHODS

​Secure payment options will be displayed at checkout based on availability.

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